[rt-users] Base64 encoded emails unreadable

[Jesse Vincent]

I believe that this works in more recent RTs.
Can you try sending a test message from a blackberry to rt-bugs at bestpractical.com, cced to me?



Best,
Jesse

On Fri, Jan 21, 2011 at 10:52:56AM -0800, Patrick Hess wrote:
> The entire content of emails, not just attachments, from BlackBerry devices
> appears to be Base64 encoded.  The issue that we're having is that RT-3.6.3
> is unable to detect that the message is encoded -- even though the
> "Content-Transfer-Encoding header" is set to "base64" -- and therefore any
> message from a BlackBerry is unreadable.
> 
> I'm fairly certain that someone else has seen this problem and fixed it; I'm
> hoping someone can give a recommendation to help with this.  I am running
> RT-3.6.3 on a RHEL4u5 x64 server with perl-5.8.5 using the
> perl-5.8.5-36.RHEL4 RPM.
> 
> --phess
> 

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