[rt-users] unpriviledge users can't see Attached More Files

[Emmanuel Lacour]

On Fri, Jan 14, 2011 at 01:15:10PM -0800, foram goram wrote:
>    Hi,
> 
>    I am using RT version 3.6.10 and when creating tickets or replying,
>    unprivileged user cannot attache more than one file. There is no Attach
>    More File as is the case with privileged users. Is there a way to make
>    that button available to unprivileged users as well?

You have to patch RT for this (look differences between
share/html/Ticket/Create.html and share/html/SelfService/Create.html).

As of 4.0.0rc1, this is still not possible to add more than one file in
SelfService.

You may open a "feature request" ticket to rt-bugs at bestpractical.com for
this ... with a patch ;)