[rt-users] cannot display requestor or requestors attributes in rt CLI when specifying fields

[Dominic Hargreaves]

On Thu, Jan 27, 2011 at 01:19:05PM +1100, Chris Herrmann wrote:

> Dominic: Yes, agree but I need a way of making this work right now, so for the moment I'll update our internal documentation around deploying upgrades for RT and a note to check this functionality. We have several other systems that depend upon RT (like billing for example) so we don't tend to upgrade RT very often, only when we're looking for some significant new functionality.

Fair enough :)
 
> What's the protocol for me to post this up as a suggestion for this fix to become incorporated back into the main 3.8 code base so that future releases will include it? (assuming that this isn't going to break some other piece of critical functionality!).

I would write an email to rt-bugs at bestpractical.com including a
reference to this thread.

Cheers,
Dominic.

-- 
Dominic Hargreaves, Systems Development and Support Team
Computing Services, University of Oxford
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