[rt-users] Any gotchas for load balancing RT's front end?

[Kenneth Marshall]

On Fri, Jan 28, 2011 at 04:35:01PM -0500, Todd Chapman wrote:
> We are looking at possibly load balancing RT's web front end. Our
> sessions are DB based.
> 
> Are there any gotchas to consider?
> 
> RT 3.6.3 (I know, I know)
> 
> Thanks.
> 
> -Todd
> 

We have not needed to do this for RT yet, but you should provide
for some level of persistance for connections to leverage RT's
internal caching. A pure round-robin load balance will have both
frontends doing more work than they need to do. It may also be
worth revisiting your settings for KeepAlive on your web servers
as well to maximize performance and minimize resource usage.

Regards,
Ken