[rt-users] Show tickets depending on creator and not owner

[Fabian Unfried]

Hmm, ok, any idea where the problem could be, or which right(s) my problem could cause, or at least where I could get more information about that or anything else?

I've tried a lot, but nothing did solve my problem, I even gave all general rights to all requestors I've found (queues, global, ...) and still I can't see my created tickets logged in as an unprivileged user, except the tickets are assigned to that user :S


Am 01.07.2011 um 16:11 schrieb Thomas Sibley:

On 07/01/2011 09:57 AM, Fabian Unfried wrote:
Thanks for the quick reply, but that didn't help, still the same the
customers (unprivileged users and creator/requestor of the tickets)
can't see their tickets only if they are assigned to it :S

This is entirely a rights configuration issue.  If what I suggested
didn't help, then you have another nonsensical rights problem.

Thomas

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