[rt-users] Show tickets depending on creator and not owner
Kevin Falcone
falcone at bestpractical.com
Fri Jul 1 10:56:16 EDT 2011
On Fri, Jul 01, 2011 at 02:41:22PM +0200, Fabian Unfried wrote:
> Hmm, ok that's strange, if I'm logging in as an unprivileged user, I can't see the tickets I
> created with that user, only if I log in as an admin and assign it the that user. That's why
> I'm asking my questions here :s
> Is there anything I could have changed in the configuration, or do I have to set any special
> rights to the requestors or unprivileged users that they can see their created tickets and not
> only when they are assigned to them?
>
> Hope that helps,
Make sure Requestors have ShowTicket, and make sure your Unprivileged
user is a requestor.
Don't make the unprivileged user the owner
-kevin
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