[rt-users] New install of RT4 crashes Internet Explorer 8

[Kevin Falcone]

On Fri, Jul 01, 2011 at 02:49:03PM -0400, Christopher Lasater wrote:
> I do not have any problems with the issues.bestpractical.com and IE8.  Are there any settings there that might make it more stable?  My original install was 4.0.0 and I ran the rt-setup-database command and read through all the upgrade documentation.

You've not told us anything about your configuration, which means I
can't really compare issues.bestpractical.com to your install.

issues.bestpractical.com is a pretty vanilla install of RT.

Tell us more about how you've configured RT

-kevin

> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
> Sent: Friday, July 01, 2011 2:31 PM
> To: rt-users at lists.bestpractical.com
> Subject: Re: [rt-users] New install of RT4 crashes Internet Explorer 8
> 
> On Fri, Jul 01, 2011 at 02:18:15PM -0400, Christopher Lasater wrote:
> > 
> >       I have the same problem. I had rt4.0.0 and upgraded to 4.0.1 and
> >       I get similar issues in both. Firefox works fine, but IE8.0
> >       seems to have issues just going to the RT at a glance page I
> >       start getting problems. 4.0.0 would work for a while and
> >       eventually lock up, 4.0.1 seems to lock up pretty quickly after
> >       I log in, sometimes before I have a chance to go to a ticket.
> >       Just like others have said, if I disable active scripts then it
> >       works fine. If I re-enable them it pretty much dies within a
> >       page or two. Debugging on RT does not show anything exciting.
> 
> >       How can I log into issues.bestpractical.com?
> 
> As I mentioned earlier in the thread, guest/guest
> 
> -kevin
> 
> > -----Original Message-----
> > From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
> > Sent: Friday, July 01, 2011 12:21 PM
> > To: rt-users at lists.bestpractical.com
> > Subject: Re: [rt-users] New install of RT4 crashes Internet Explorer 8
> > 
> > On Fri, Jul 01, 2011 at 11:28:42AM +0100, Sean McDaid wrote:
> > >    Yeah I can't recreate the issue there, perhaps I haven't created a large enough
> > >    ticket. More likely though it is my configuration or data migration - I had to upgrade
> > >    from 3.6 - 4.0 in one go.
> > 
> > >    Is there some way to migrate a 3.6 database directly to 4.0 and then simply hook
> > >    this into a RT 4.0 install? This was done manually which I'm skeptical about.
> > 
> > Just read all the instructions in README and docs/UPGRADING-(3.6|3.8|4.0) and make sure you follow all them, there are mysql specific upgrades AND schema and content changes, all of which must be done.
> > 
> > issues.bestpractical.com has been upgraded for many many years
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110701/c48500ac/attachment.sig>