[rt-users] New install of RT4 crashes Internet Explorer 8

[Gavin Henry]

On 1 July 2011 17:21, Kevin Falcone <falcone at bestpractical.com> wrote:
> On Fri, Jul 01, 2011 at 11:28:42AM +0100, Sean McDaid wrote:
>>    Yeah I can't recreate the issue there, perhaps I haven't created a large enough
>>    ticket. More likely though it is my configuration or data migration - I had to upgrade
>>    from 3.6 - 4.0 in one go.
>
>>    Is there some way to migrate a 3.6 database directly to 4.0 and then simply hook
>>    this into a RT 4.0 install? This was done manually which I'm skeptical about.
>
> Just read all the instructions in README and docs/UPGRADING-(3.6|3.8|4.0)
> and make sure you follow all them, there are mysql specific upgrades
> AND schema and content changes, all of which must be done.
>
> issues.bestpractical.com has been upgraded for many many years
>
> -kevin

So it's OK to do this? We're on 3.8.10 and have a new 4.0.1 fresh
install and are re-creating all queues/users etc.
and leaving behind all tickets. Can we/should upgrade our 3.8.10 instead?

Thanks.

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