[rt-users] New install of RT4 crashes Internet Explorer 8

[Christopher Lasater]

Unfortunately I experience the problem with my local RT4.0.1 but not the issues.bestpractical.com.  So its more than just what version of IE you have.  When changing the zoom level I can even get it to lock up before logging in.  Do you have any config changes on the apache side for issues.bestpractical.com? mod_perl or fastcgi?


IE Version 8.0.7600.16385 both 32 and 64bit version
Windows 7 x64



-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Tuesday, July 05, 2011 9:24 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] New install of RT4 crashes Internet Explorer 8

On Mon, Jul 04, 2011 at 11:21:28AM +0100, Sean McDaid wrote:
>    Hi, yes zooming also causes the same problem. When I turn off either scripting or CSS the
>    problem disappears.
>    I'm trying to figure out what IE is doing differently than Firefox/Chome.

Unfortunately, I'm unable to replicate this with IE8 on issues.bestpractical.com.  I can believe that IE has issues with zooming, but without being able to replicate it, it's hard to fix.

Can you tell us more about your specific version of IE and windows versions.  There are too many variables at play with IE

-kevin


>    On Sat, Jul 2, 2011 at 2:11 PM, Christopher Lasater <[1]CLasater at taleo.com> wrote:
> 
>      Hey Sean,
>      Does zooming make the problem worse or do we have different issues?
>      -----Original Message-----
>      From: [2]rt-users-bounces at lists.bestpractical.com
>      [mailto:[3]rt-users-bounces at lists.bestpractical.com] On Behalf Of Christopher Lasater
>      Sent: Friday, July 01, 2011 3:20 PM
>      To: [4]rt-users at lists.bestpractical.com
>      Subject: Re: [rt-users] New install of RT4 crashes Internet 
> Explorer 8
> 
>      It sounds dumb, but I think the issues I related to zooming in. If I have no zoom at 100%
>      everything works fine. The second I try to zoom its freezes and if I am at 115%, which was
>      my default, then it freezes when I get into rt at a glance. I can zoom in and out like crazy
>      in Firefox without experiencing any problems.
>      -----Original Message-----
>      From: [5]rt-users-bounces at lists.bestpractical.com
>      [mailto:[6]rt-users-bounces at lists.bestpractical.com] On Behalf Of Christopher Lasater
>      Sent: Friday, July 01, 2011 3:04 PM
>      To: [7]rt-users at lists.bestpractical.com
>      Subject: Re: [rt-users] New install of RT4 crashes Internet 
> Explorer 8
> 
>      Mod_perl2, External Auth to an LDAP server, LDAP Importer. Not sure what else you would be
>      interested in.
> 
>      Problem occurs with or without IE compatibility mode.
> 
>      <VirtualHost [8]server.example.com:80>
> 
>      AddDefaultCharset UTF-8
> 
>      DocumentRoot "/opt/rt4/share/html"
>      <Location />
>      Order allow,deny
>      Allow from all
> 
>      SetHandler perl-script
>      PerlResponseHandler Plack::Handler::Apache2
>      PerlSetVar psgi_app /opt/rt4/sbin/rt-server
>      </Location>
>      <Perl>
>      use Plack::Handler::Apache2;
>      Plack::Handler::Apache2->preload("/opt/rt4/sbin/rt-server");
>      </Perl>
>      </VirtualHost>
> 
>      Set( $rtname, '[9]server.example.com');
>      Set ($WebPath , "");
>      Set ($WebBaseUrl , "[10]server.example.com:80"); Set ($WebURL ,
>      "[11]http://server.example.com/"); Set ($WebDomain, 
> "[12]server.example.com");
> 
>      Obviosly I changed my servername to [13]server.example.com all 
> FQDN
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