[rt-users] Upgrade or migrate to RT4?

Mauricio Tavares raubvogel at gmail.com
Tue Jul 5 16:58:11 EDT 2011


On Tue, Jul 5, 2011 at 4:50 PM, Kevin Falcone <falcone at bestpractical.com> wrote:
> On Tue, Jul 05, 2011 at 01:45:54PM -0700, Paul O'Rorke wrote:
>>    Hi,
>>
>>    I've been following along with user's experience in moving to RT4. In order to see if I wanted
>>    to upgrade my RT3.8.4 I've been using at my work place for the last 2 years I installed a
>>    fresh virtual machine with a vanilla RT4 install. I like it and would like to use it for
>>    production.
>>
>>    I would prefer to import the data into RT4 than upgrade the existing 3.8.4.
>>
>>    I do nightly mysqldumps of the database and tar up the contents of
>>    /usr/local/share/request-tracker3.8, /usr/share/request-tracker3.8 and /etc/request-tracker3.8
>>    My question is : "It possible to run the upgrade scripts on the database and get the data in
>>    the new instance (RT4) without actually upgrading my 3.8.4?" or do I have to run the upgrade
>>    process on my 3.8.4 instance?
>>
>>    Maybe I missed it - is there a step by step guide for doing this?
>
> Upgrading to RT4 means doing exactly what you want.
> Import your mysqldump on the fresh VM (into either rt4 or rt3) install
> RT4 and tell configure where to find your database.
>
> RT ships with a lot of documentation about installing and upgrade.
> You can find it in the README and docs/UPGRADING*
>
> -kevin
>
      Kinda butting in, but that is exactly what I did when I went
from 3.6.7 to 3.8.7 in Ubuntu: create vm, install RT, take dump, read
dump, apply upgrades to the database (using the script provided in 3.8
 to do that), adjust config as needed, and run it. I would expect 3.8
to 4 to be the same, but I will have to wait until ubuntu releases RT
4 as a package to do that. ;)

>
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