[rt-users] RE Creating a child ticket in a different queue?

Raphaël MOUNEYRES raphael.mouneyres at sagemcom.com
Wed Jul 6 03:03:11 EDT 2011


Use extension RT::Extension::SpawnLinkedTicketInQueue
It does exactly what you need by adding more controls to the Links Box
works perfectly !

Raphaël




"Yan Seiner" <yan at seiner.com> 
Envoyé par : rt-users-bounces at lists.bestpractical.com
06/07/2011 00:51

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[rt-users] Creating a child ticket in a different queue?






The subject pretty much says it all.  We are runing 3.8.10.  When you
create a child ticket, it is created in the same queue.  The ticket
creation page doesn't give you the opportunity to select a different
queue.  It is possible to remove that restriction and creaate a ticket in
a different queue?


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