[rt-users] Upgrade or migrate 3.8.4 to 4.0?

Kevin Falcone falcone at bestpractical.com
Wed Jul 6 18:25:33 EDT 2011


On Wed, Jul 06, 2011 at 03:20:28PM -0700, Paul O'Rorke wrote:
>    Hi,
> 
>    I've been following along with user's experience in moving to RT4. In order to see if I wanted
>    to upgrade my RT3.8.4 I've been using at my work place for the last 2 years I installed a
>    fresh virtual machine with a vanilla RT4 install. I like it and would like to use it for
>    production.
> 
>    I would prefer to import the data into RT4 than upgrade the existing 3.8.4.
> 
>    I do nightly mysqldumps of the database and tar up the contents of
>    /usr/local/share/request-tracker3.8, /usr/share/request-tracker3.8 and /etc/request-tracker3.8
>    My question is : "It possible to run the upgrade scripts on the database and get the data in
>    the new instance (RT4) without actually upgrading my 3.8.4?" or do I have to run the upgrade
>    process on my 3.8.4 instance?
> 
>    Maybe I missed it, I've struggled searching old posts - is there a step by step guide for
>    doing this?

Paul - I replied to this exact post on July 5th.
Please look for my reply in the list archives.

-kevin
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