[rt-users] Can't coerce array into hash at /opt/rt3/sbin/../lib/RT/CustomField.pm line 696.

Kevin Falcone falcone at bestpractical.com
Thu Jul 7 12:46:41 EDT 2011


On Thu, Jul 07, 2011 at 08:42:27AM -0700, Direct Insure Online wrote:
>    We just upgraded our RT from 3.8.4 to 4.0.1
>    We upgraded the database also.
> 
>    When we want to create a new custom field we are getting the following errors
> 
>    Can't coerce array into hash at /opt/rt3/sbin/../lib/RT/CustomField.pm line 696.
>    Can't coerce array into hash at /opt/rt3/sbin/../lib/RT/CustomField.pm line 620.
> 
>    What could be the problem.

The most common failure for something like this is that you have a
CustomField_Overlay.pm left over from 3.8 and didn't follow the
directions.  Alternately, you might have a local customization or
extension that affects Custom Fields.

-kevin
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