[rt-users] rt4: edit search to display resolved tickets

Gregor Binder gregor.binder at gmx.net
Thu Jul 7 15:46:49 EDT 2011


hi,

thanks for the hint but these don't change the default behavior for the searchfield thats in the upper right corner. to search for "someticket resolved" are also no solution because we need to search always for tickets in the whole lifecycle.

greetings
gregor

----- Original Message -----
> From: "Michael Steen" <michael.steen at livetext.com>
> To: "Gregor Binder" <gregor.binder at gmx.net>
> Sent: Thursday, 7 July, 2011 7:19:36 PM
> Subject: Re: [rt-users] rt4: edit search to display resolved tickets
> 
> You probably want to look at how to save a search, then how to edit
> your RT At A Glance screen on the wiki
> 
> http://requesttracker.wikia.com/wiki/ManualSearchTickets
> 
> 
> On Wed, Jul 6, 2011 at 4:11 PM, Gregor Binder < gregor.binder at gmx.net
> > wrote:
> 
> 
> hi,
> 
> how can i edit the search in the upper right to display all tickets
> also resolved?
> 
> greetings
> gregor
> 
> --------
> 2011 Training: http://bestpractical.com/services/training.html
> 
> 



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