[rt-users] rt4: edit search to display resolved tickets

Gregor Binder gregor.binder at gmx.net
Sun Jul 10 07:18:17 EDT 2011


i found it, it was Set($OnlySearchActiveTicketsInSimpleSearch, 0);

greetings
gregor

----- Original Message -----
> From: "Kevin Falcone" <falcone at bestpractical.com>
> To: rt-users at lists.bestpractical.com
> Sent: Thursday, 7 July, 2011 9:57:23 PM
> Subject: Re: [rt-users] rt4: edit search to display resolved tickets
> 
> On Thu, Jul 07, 2011 at 09:46:49PM +0200, Gregor Binder wrote:
> > thanks for the hint but these don't change the default behavior for
> > the searchfield thats in the upper right corner. to search for
> > "someticket resolved" are also no solution because we need to
> > search
> > always for tickets in the whole lifecycle.
> 
> As I mentioned in #rt - there's a config option for that in RT4
> 
> -kevin
> 
> > 
> > ----- Original Message -----
> > > From: "Michael Steen" <michael.steen at livetext.com>
> > > To: "Gregor Binder" <gregor.binder at gmx.net>
> > > Sent: Thursday, 7 July, 2011 7:19:36 PM
> > > Subject: Re: [rt-users] rt4: edit search to display resolved
> > > tickets
> > > 
> > > You probably want to look at how to save a search, then how to
> > > edit
> > > your RT At A Glance screen on the wiki
> > > 
> > > http://requesttracker.wikia.com/wiki/ManualSearchTickets
> > > 
> > > 
> > > On Wed, Jul 6, 2011 at 4:11 PM, Gregor Binder <
> > > gregor.binder at gmx.net
> > > > wrote:
> > > 
> > > 
> > > hi,
> > > 
> > > how can i edit the search in the upper right to display all
> > > tickets
> > > also resolved?
> 
> 
> --------
> 2011 Training: http://bestpractical.com/services/training.html



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