[rt-users] LDAPImport bug with RT-Authen-ExternalAuth

[Shawn M Plummer]

I have been implementing a test installation of rt4 and am migrating to LDAPImport to replace a very old rt to ldap sync script we had.

However whenever I run LDAPImport I get the following errors:

[Mon Jul 11 15:31:00 2011] [info]: RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Address1: Unassigned, Disabled: 0, EmailAddress: NAME at geneseo.edu, Name: NAME, Organization: , Privileged: 0, RealName: NAME Esmaili, WorkPhone: Unlisted (/opt/rt4devel/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:536)
[Mon Jul 11 15:31:00 2011] [error]: couldn't create user_obj for oe1: Could not set user info (/opt/rt4devel/local/plugins/RT-Extension-LDAPImport/lib/RT/Extension/LDAPImport.pm:866)
couldn't create user_obj for oe1: Could not set user info

When I run LDAPImport with --debug it reports all the info just fine. But then I do --imnport I get the above error.

Is LDAPImport compatible with the External Auth plugin?

Thanks for any help!

~~~~~~~~~~~~~
Shawn Plummer
Systems Manager
CIT SUNY Geneseo
"The mind can make substance, and people planets of its own with beings brighter than have been, and give a breath to forms which can outlive all flesh." -Lord Byron