[rt-users] Can't coerce array into hash at /opt/rt3/sbin/../lib/RT/CustomField.pm line 696.

[Direct Insure Online]

Hi Ruslan,
 
I just updated the database as you mentioned. I am not getting any checkboxes/radio buttons on the forms
It just displaying 0 inplace of checkboxes/radio buttons 
 
Is there any other steps I need to do after the database changes?
 
With Regards
Vinod.R
 
 

From: Ruslan Zakirov <ruz at bestpractical.com>
To: rt-users at lists.bestpractical.com
Sent: Thursday, July 7, 2011 5:58 PM
Subject: Re: [rt-users] Can't coerce array into hash at /opt/rt3/sbin/../lib/RT/CustomField.pm line 696.

Hi,

Try the following SQL query that should help. I'm preparing a new
version of the extension to stop people from using it under RT4 and
help them upgrade. We'll try to automate process in 4.0.2.

    UPDATE CustomFields SET Type = 'Select' AND RenderType = 'List'
    WHERE Type = 'SelectCheckbox';


On Fri, Jul 8, 2011 at 12:38 AM, Kevin Falcone
<falcone at bestpractical.com> wrote:
> On Thu, Jul 07, 2011 at 01:01:27PM -0700, Direct Insure Online wrote:
>> Hi Kevin,
>>
>> I deleted all *_Overlay.pm files when I upgraded and I have the following setting in RT_SiteConfig.pm
>> Set(@Plugins, qw(
>>                  RT::Authen::ExternalAuth
>>                  RT::Extension::CustomField::Checkbox
>>                 ));
>
> Ah, there's the problem.
>
> RT-Extension-CustomField-Checkbox has been superseded by RT4 (and in
> fact is really incompatible with RT4).  Unfortunately, there isn't
> currently an upgrade script, although we'll make sure this gets into
> the bug tracker.
>
> You *should* be able to do something like this in your development
> environment.
>
> Find the entry in your CustomFields table with the Checkbox entry,
> update Type to Select and DisplayType to List.
>
> -kevin
>
>> If I comment the above one I am getting the following error
>> could not find component for path 'EditCustomFieldSelectCheckbox'
>>
>> If I enable the above in RT_SiteConfig.pm I am getting the following error
>> Can't coerce array into hash at /opt/rt3/sbin/../lib/RT/CustomField.pm line 696.
>> Can't coerce array into hash at /opt/rt3/sbin/../lib/RT/CustomField.pm line 620.
>>
>> With Regards
>> Vinod.R
>>
>>
>> From: Kevin Falcone <falcone at bestpractical.com>
>> To: rt-users at lists.bestpractical.com
>> Sent: Thursday, July 7, 2011 12:46 PM
>> Subject: Re: [rt-users] Can't coerce array into hash at /opt/rt3/sbin/../lib/RT/CustomField.pm line 696.
>>
>> On Thu, Jul 07, 2011 at 08:42:27AM -0700, Direct Insure Online wrote:
>> >    We just upgraded our RT from 3.8.4 to 4.0.1
>> >    We upgraded the database also.
>> >
>> >    When we want to create a new custom field we are getting the following errors
>> >
>> >    Can't coerce array into hash at /opt/rt3/sbin/../lib/RT/CustomField.pm line 696.
>> >    Can't coerce array into hash at /opt/rt3/sbin/../lib/RT/CustomField.pm line 620.
>> >
>> >    What could be the problem.
>>
>> The most common failure for something like this is that you have a
>> CustomField_Overlay.pm left over from 3.8 and didn't follow the
>> directions.  Alternately, you might have a local customization or
>> extension that affects Custom Fields.
>
>
> --------
> 2011 Training: http://bestpractical.com/services/training.html
>



-- 
Best regards, Ruslan.

--------
2011 Training: http://bestpractical.com/services/training.html
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