[rt-users] RT Upgrade from 3.8.8 to 4.0.0 Problem

[Roberto Hoyle]

I'm attempting to upgrade RT from 3.8.8 to 4.0.0.  I thought I followed
the steps in the README, in the UPGRADE-4.0, and the UPGRADE-3.8 files,
but I'm running in to the following error message:

ephesus.dartmouth.edu#
/data/websites/rh-libdev/scripts/site-cfg/rh-libdev/env.sh ;
/data/website-packages/libdesign/rt/sbin/rt-setup-database --dba
library_rt --prompt-for-dba-password --action upgrade Modification of a
read-only value attempted at
/usr/local/lib/perl5/site_perl/5.8.9/Net/LDAP/Constant.pm line 13.
Compilation failed in require at
/usr/local/lib/perl5/site_perl/5.8.9/Net/LDAP/Message.pm line 7. BEGIN
failed--compilation aborted at
/usr/local/lib/perl5/site_perl/5.8.9/Net/LDAP/Message.pm line 7.
Compilation failed in require at
/usr/local/lib/perl5/site_perl/5.8.9/Net/LDAP.pm line 13. BEGIN
failed--compilation aborted at
/usr/local/lib/perl5/site_perl/5.8.9/Net/LDAP.pm line 13. Compilation
failed in require at /data/website-
packages/libdesign/rt/sbin/../local/lib/RT/CurrentUser_Local.pm line
202. BEGIN failed--compilation aborted at /data/website-
packages/libdesign/rt/sbin/../local/lib/RT/CurrentUser_Local.pm line
202. Compilation failed in require at
/data/website-packages/libdesign/rt/sbin/../lib/RT/Base.pm line 161.
Compilation failed in require at /data/website-
packages/libdesign/rt/sbin/../lib/RT/Interface/Web/Session.pm line 53.
BEGIN failed--compilation aborted at /data/website-
packages/libdesign/rt/sbin/../lib/RT/Interface/Web/Session.pm line 53.
Compilation failed in require at
/data/website-packages/libdesign/rt/sbin/../lib/RT/Interface/Web.pm line
69. BEGIN failed--compilation aborted at /data/website-
packages/libdesign/rt/sbin/../lib/RT/Interface/Web.pm line 69.
Compilation failed in require at /data/website-
packages/libdesign/rt/sbin/../lib/RT/ObjectCustomFieldValue.pm line 54.
BEGIN failed--compilation aborted at /data/website-
packages/libdesign/rt/sbin/../lib/RT/ObjectCustomFieldValue.pm line 54.
Compilation failed in require at /data/website-
packages/libdesign/rt/sbin/../lib/RT/ObjectCustomFieldValues.pm line 55.
BEGIN failed--compilation aborted at /data/website-
packages/libdesign/rt/sbin/../lib/RT/ObjectCustomFieldValues.pm line 55.
Compilation failed in require at
/data/website-packages/libdesign/rt/sbin/../lib/RT/CustomField.pm line
63. BEGIN failed--compilation aborted at /data/website-
packages/libdesign/rt/sbin/../lib/RT/CustomField.pm line 63. Compilation
failed in require at
/data/website-packages/libdesign/rt/sbin/../lib/RT/CustomFields.pm line
73. BEGIN failed--compilation aborted at /data/website-
packages/libdesign/rt/sbin/../lib/RT/CustomFields.pm line 73.
Compilation failed in require at
/data/website-packages/libdesign/rt/sbin/../lib/RT/Ticket.pm line 77.
BEGIN failed--compilation aborted at
/data/website-packages/libdesign/rt/sbin/../lib/RT/Ticket.pm line 77.
Compilation failed in require at
/data/website-packages/libdesign/rt/sbin/../lib/RT/Tickets.pm line 85.
BEGIN failed--compilation aborted at
/data/website-packages/libdesign/rt/sbin/../lib/RT/Tickets.pm line 85.
Compilation failed in require at
/data/website-packages/libdesign/rt/sbin/../lib/RT.pm line 395.


The line that I'm executing comes from the end of the "make upgrade"
process, which supposedly finished without any problems.

Searching through the archive I see a similar issue that required an
upgrade to Authen::ExternalAuth, but that's a separate file.  Any other
suggestions?

thanks,

Robert Hoyle