[rt-users] Limit to the Offline page?

[Bart]

Hi,

After some testing, first with 4048, then with 2048 tickets it seems that
2048 is a reasonable number. (2048 seems to have worked for me).

For me the 2048 tickets I imported have the following facts:

   - Line count: 126.367
   - Word count: 347.297
   - Char count: 2.719.389
   - File size: 2.7 MB (which obviously is a huge difference compared to the
   18MB file)

I think that for now I'll just assume that 2048 tickets is my limit and base
our migration on that number.

It would mean that we'll have to do the import / convert steps a few times
but that's a doable situation.

Best regards,

Bart



2011/7/12 Bart <bart at pleh.info>

> Hi,
>
> What's the actual limit for the Offline page regarding uploading tickets?
>
> After some hocus-pocus with LibreOffice, an extraction of our old ticketing
> system and TextWrangler magic I've fabricated text file (18MB) with 13369.
> However, I noticed that this is a little (probably more then a little) too
> much for the web interface to handle.
>
> I also gave it a shot with 5000 tickets but the web interface doesn't
> handle those that well either.
>
> So is there a limit in the amount of tickets that you import via the web
> interface? Or is there simply a character limit to uploading to the web
> interface?
> I can't seem to find any documentation on this so I'm hoping someone can
> point me in the right direction :)
>
> Thanks in advance.
>
> Best regards,
>
> Bart
>
>
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