[rt-users] Can't call method "HasRight"

[Jeff Blaine]

Hi,

I've hit the following snag, with more info futher down.
If anyone has any ideas, I'd love to hear them!

'Everyone' has 'CreateTicket' rights.

First the error:
=============================================================
[root at rtdev1 log]# /apps/rt/bin/rt-mailgate --debug --queue 
incidentreports --action correspond --url http://rtdev1.our.org
From: jblaine at our.org
Subject: testing mailgate
To: incident-reports at rtdev1.our.org

FOO<CTRL-D>
/apps/rt/bin/rt-mailgate: temp file is '/tmp/j8KbkElkcm'
/apps/rt/bin/rt-mailgate: connecting to 
http://rtdev1.our.org/REST/1.0/NoAuth/mail-gateway
Can't call method "HasRight" on an undefined value at 
/apps/rt/bin/../lib/RT/User_Overlay.pm line 1277.
=============================================================

Background and other info:

This is a development box with the goal of duplicating
the production box.

I dumped the majority of tables from the production box
and loaded them on this development box.  I left out
'sessions', 'tickets', 'links', 'attachments', 'transactions',
and 'templates'

On this box, after the "migration", Configuration --> Users
shows "root" and not the other ~40 users that the production
server shows.  Looking in the public.users, they are present,
so I can't figure that out...

So far, this is the only thing that appears flawed in
the "migration" -- the website is up, I can see the
queues in the UI.