[rt-users] help with duration calculation

[Kenneth Crocker]

Thomas,

Sorry to be a dummy. I never read anything about that. I'll check out SLA
extension, but that doesn't ring a bell either. We're just on 3.8.7 with few
extensions.

Kenn
LBNL

On Fri, Jul 15, 2011 at 9:24 AM, Thomas Sibley <trs at bestpractical.com>wrote:

> On 07/15/2011 12:19 PM, Kenneth Crocker wrote:
> > I got the "Diff" feature to run. What I don't know how to code is a
> > calculation that will calculate actual workdays and not include weekends
> > and holidays. Does anyone have any code like that laying around?
>
> This is what our Business::Hours is for.  It's used in the SLA extension.
>
> --------
> 2011 Training: http://bestpractical.com/services/training.html
>
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