[rt-users] Missing Menu on Left

[Joanne Keown]

I noticed that there seems to be a display issue with Internet Explorer 9, where "Web2" is the chosen display theme .  Safari renders it fine, but I haven't tried any others.

Could this be your issue?

Jo


> I started anew with an upgrade of RT 3.8 to 4.0 in a new directory,
> and got the system up and running, however the menu in the left-hand
> side 
> is not visible,
> nor is the top pane that normally should say:
>  "Logged in as Roberto J. Hoyle | Preferences | Logout"
> 
> I can view the source of the page and see the menu in the
> HTML, but it is
> not visible when the page loads.
> 
> Any hints as to what may be causing this?  The URL for the site is
>  https://libdesign.dartmouth.edu/rt/index.html
> 

You don't, by chance, have mod_speling enabled do you?

When I started testing 4.0.1 I had mod_speling enabled to fix capitalization, and that broke the RT menus.

James Zuelow
Systems Operations Manager
City and Borough of Juneau MIS
(907) 586-0236 

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