[rt-users] Can't change ticket statuses

[Thomas Sibley]

On 07/20/2011 01:21 PM, Sean McDaid wrote:
> This is what I have in RT_SiteConfig.pm:
>    @ActiveStatus = qw(new open po_req inv_po in_test) unless @ActiveStatus;
>    @InactiveStatus = qw(resolved rejected deleted) unless @InactiveStatus;
> 
> Am I missing something, or does this have to do with LifeCycle in RT4?

As documented in docs/UPGRADING-4.0, those options no longer exist.  You
can get the same result using Lifecycles, and can read about them in
perldoc etc/RT_Config.pm.

Cheers,
Thomas