[rt-users] see new replies on home / dashboard

[Thomas Sibley]

On 07/21/2011 08:30 AM, Ryan Frantz wrote:
> Alternatively, on the at-a-glance page, you could edit the '10 highest priority tickets I own' section to include the 'UpdateStatus' column.  That will show a status of "New" when a new comment/reply came in that isn't from you.

Yep, I always forget about that one since I turn off in my preferences
the unread messages notification at the top of tickets.  If you use that
feature, however, the UpdateStatus column is great.

Thomas