[rt-users] Problem with login when we using https://

[Kevin Falcone]

On Thu, Jul 21, 2011 at 10:10:31AM +0200, Adrian Stel wrote:
> Hi Kevin,
> 
> link after log in:
> https://rt.ige.psnc.pl/rt/
> 
> link after log off depends on where I click:
> https://rt.ige.psnc.pl/rt/Search/Build.html
> https://rt.ige.psnc.pl/rt/Prefs/Other.html

Is it any link that logs you off, or in particular those two?
I also note that you say that you're using SSL certs but falling back
to internal auth.  Are the SSL certs ever working?  If not, it's
entirely possible that RT is clearing your cooking on every page
because you've told it to get the REMOTE_USER from your SSL certs.

-kevin

> this is log:
> [Thu Jul 21 08:06:28 2011] [info]: Successful login for adisan from
> 150.254.149.220
> (/usr/share/request-tracker3.8/lib/RT/Interface/Web.pm:430)
> [Thu Jul 21 08:06:29 2011] [error]: gpg: error reading key: public key
> not found (/usr/share/request-tracker3.8/lib/RT/Crypt/GnuPG.pm:2115)
> [Thu Jul 21 08:06:29 2011] [error]: gpg: error reading key: public key
> not found (/usr/share/request-tracker3.8/lib/RT/Crypt/GnuPG.pm:2115)
> [Thu Jul 21 08:07:12 2011] [info]: Successful login for adisan from
> 150.254.149.220
> (/usr/share/request-tracker3.8/lib/RT/Interface/Web.pm:430)
> [Thu Jul 21 08:07:13 2011] [warning]: Resolver RT::URI::fsck_com_rt
> could not parse fsck.com-rt://IGE /ticket/99
> (/usr/share/request-tracker3.8/lib/RT/URI.pm:147)
> [Thu Jul 21 08:07:13 2011] [warning]: Resolver RT::URI::fsck_com_rt
> could not parse fsck.com-rt://IGE /ticket/100
> (/usr/share/request-tracker3.8/lib/RT/URI.pm:147)
> [Thu Jul 21 08:07:13 2011] [warning]: Resolver RT::URI::fsck_com_rt
> could not parse fsck.com-rt://IGE /ticket/99
> (/usr/share/request-tracker3.8/lib/RT/URI.pm:147)
> [Thu Jul 21 08:07:13 2011] [warning]: Resolver RT::URI::fsck_com_rt
> could not parse fsck.com-rt://IGE /ticket/100
> (/usr/share/request-tracker3.8/lib/RT/URI.pm:147)
> [Thu Jul 21 08:07:13 2011] [warning]: Resolver RT::URI::fsck_com_rt
> could not parse fsck.com-rt://IGE /ticket/99
> (/usr/share/request-tracker3.8/lib/RT/URI.pm:147)
> 
> Adrian
> 
> 2011/7/20 Kevin Falcone <falcone at bestpractical.com>:
> > On Wed, Jul 20, 2011 at 01:35:22PM +0200, Adrian Stel wrote:
> >> we have strange problem, we are using certificates for authentication
> >> to RT. User name in RT should be the same as your CN. The problem is
> >> if we have different user name and using https://, in normal case we
> >> should be able to use user/pass. And we are, but until we click on any
> >> link. After that we will be automatically logged off.
> >
> > Please provide the link before and after the click that logs you off.
> > You also should provide your configuration and relevant logs.
> >
> > -kevin
> >
> >
> > --------
> > 2011 Training: http://bestpractical.com/services/training.html
> >
> 
> 
> 
> -- 
> Pozdrawiam
> Adrian Stelmaszyk
> 
> --------
> 2011 Training: http://bestpractical.com/services/training.html
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