[rt-users] RT 4.0.1 Custom Field -> Wikitext box not saving all data.

Scott T. Hildreth sthild at gmail.com
Mon Jul 25 14:49:11 EDT 2011


On Mon, Jul 25, 2011 at 9:24 AM, Kevin Falcone <falcone at bestpractical.com>wrote:

> On Fri, Jul 22, 2011 at 02:22:44PM -0500, Scott wrote:
> > Well it does save all the data if entered from a unix Firefox, but
> > on a windows box (IE or Firefox)
> > only the last line of the text is saved.
> >
> > i.e.
> >           One
> >
> >           Two
> >
> >           Three
> >
> > ...will show up in the ticket display and be saved to the table if
> > it is entered from firefox on
>
> What do you mean by "The table" ?  The database table?
>

   Yes.


>
> >    a linux box.  If this is saved from a browser on windows, only
> > the "Three" is saved.  Any ideas??
> >
> > This is rt 4.0.1 with an Oracle db.
>
> Is this working with normal text boxes?
>
>
I changed it to text and will have the users test.
oddly enough the wikitext does work on an older windows server (2003 I
think) with ie7 & firefox 3.6.18.


> It'd also be nice to know exactly what is in the database.
>

In the content field only the last typed line is saved when entered on a
windows7 box with ie or firefox.





>
> -kevin
>
>
> --------
> 2011 Training: http://bestpractical.com/services/training.html
>
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