[rt-users] Can't call method "Id" without a package or object reference

mattbookpro matthew.forero at temple.edu
Wed Jul 27 16:57:05 EDT 2011


I have searched high and low all over Google to solve this issue with no
luck.

This is a fresh install and the error I'm getting is during "make
initialize-database". I have followed all the instructions completely and
accurately (and multiple times).

Your help is hugely, greatly appreciated.


OS: RHEL 5.5 64-bit

Excerpt of error:

[root at pts1 rt-4.0.1]# make initialize-database                                               
/usr/bin/perl -I/opt/rt4/local/lib -I/opt/rt4/lib sbin/rt-setup-database
--action init --prompt-for-dba-password
Subroutine _InitSQL redefined at
/usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 63.
Subroutine _SQLLimit redefined at
/usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 87.
Subroutine _SQLJoin redefined at
/usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 106.
Subroutine _OpenParen redefined at
/usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 116.
Subroutine _CloseParen redefined at
/usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 119.
Subroutine _close_bundle redefined at
/usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 170.
Subroutine _parser redefined at
/usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 201.
Subroutine ClausesToSQL redefined at
/usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 377.
Subroutine FromSQL redefined at
/usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 477.
Subroutine Query redefined at
/usr/lib/perl5/vendor_perl/5.8.8/RT/Tickets_Overlay_SQL.pm line 543.
In order to create or update your RT database, this script needs to connect
to your  mysql instance on localhost as root
Please specify that user's database password below. If the user has no
database
password, just press return.

Password:


Working with:
Type:   mysql
Host:   localhost
Name:   rt3
User:   rt_user
DBA:    root
Now creating a mysql database rt3 for RT.
Done.
Now populating database schema.
Done.
Now inserting database ACLs.
Granting access to rt_user@'localhost' on rt3.
Done.
Now inserting RT core system objects.
[Wed Jul 27 20:44:57 2011] [crit]: Can't call method "Id" without a package
or object reference at /usr/lib/perl5/vendor_perl/5.8.8/RT/Group_Overlay.pm
line 309. (/tmp/rt-4.0.1/sbin/../lib/RT.pm:340)
Can't call method "Id" without a package or object reference at
/usr/lib/perl5/vendor_perl/5.8.8/RT/Group_Overlay.pm line 309.
make: *** [initialize-database] Error 255

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