[rt-users] Cascading Multiple Selects

[Terry MacDonald]

Hi All,

 

Were using rt 3.8.10 and I was wondering if anyone had managed to get cascading multiple selects working? What we have are two select boxes that both allow multiple selections, and we want one to cascade all selected categories to the other. At the moment only the first selected option in the first combobox is cascaded to the second combobox, even though multiple options are selected in the first combo box..

 

Maybe a picture will explain this better. In the example below I have selected just the first item in Agent Source (External), and it correctly cascades the two example options (External 1 and 2):

 



 

Same with if I select the second item in Agent Source (Internal)  it correctly cascades the two Internal options to the Agent Type:

 



 

The problem arises when I need both categories cascaded to the Agent Type. Only the first category is populated:

 



 

Has anyone else struck this? Any ideas on how to fix it? Ive trolled the rt-users archives and cant find anyone else who has the issue. Any pointers would be appreciated.

 

Cheers

http://emailsignature/form/Telecom_spark.jpg

	 

Terry MacDonald

Senior Systems Support Specialist - Security 

 

T

+64 9 302 7816 (extn 99816)

M

+64 27 207 0688

F

+64 9 379 4790

E

terry.macdonald at telecom.co.nz

 
Level 9, Mayoral Dr Bldg, 31 Airedale Street
Auckland 
Twitter: @telecomnz <http://twitter.com/@telecomnz> 
www.telecom.co.nz <http://www.telecom.co.nz/>  

 

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