[rt-users] RT-External Auth & RT 4.0

[Kevin Falcone]

On Tue, Jun 07, 2011 at 11:22:04AM +0100, Guy Baxter wrote:
> AD users log in, but then do not show up in the users section so I can't
> assign them permissions.
> OD users fail to log in with "Your username or password is incorrect" 

They default to Unprivileged - search for them using the admin UI.

> The message in the log is: [Tue Jun  7 10:09:10 2011] [error]: Couldn't
> create user Staffuser: Name in use
> (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:129)
> 
> The name is not in use however - anyone got any ideas?

How are you checking that it isn't in use, have you searched for them
or are you just looking at the list of Privileged users?

-kevin
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