[rt-users] Simple searches hardly return any tickets; suspect pgsql encoding issue

[Lee Roth]

KF> RT's simple search only searches tickets in an ActiveStatus 
KF> 
KF> You can include the word resolved in your search to search for 
KF> resolved tickets explicitly. 
KF> 
KF> I believe that there are directions on the wiki for hacking RT to 
KF> search all statuses. 
KF> 
KF> -kevin 
KF> 

BINGO! Now I have lots of search results by adding "resolved" in the search window!!

Maybe somewhere along the way the search (by default) became limited to ActiveStatus tickets and I didn't realized it, I dunno.

Many thanks!

Lee Roth
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