[rt-users] Making original email a true attachment in AdminCC notifications

[Paul Fincher]

Hi,

 

    I have been looking into changing the notification emails that are
delivered to AdminCcs when a ticket is created to have the original email
from the requestor be a true message/rfc822 attachment instead of the
original content inlined in the AdminCc email.  It doesn't appear you can do
this directly in the template but instead It appears it requires a change to
the action code.  Has anyone done anything like this? Am I barking up the
wrong tree? I am using RT 3.8.9.

 

Regards,

Paul Fincher
Green Hills Software -  <blocked::http://www.ghs.com/> http://www.ghs.com

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