[rt-users] How do I unassign a ticket once assigned to a user

[Kenneth Crocker]

Jim,

You have to steal it first OR give whomever you want to re-assign it the
right to steal.

Kenn
LBNL

On Wed, Jun 15, 2011 at 1:55 PM, Nick Kartsioukas <
change+lists.rt at nightwind.net> wrote:

> On Wed, 15 Jun 2011 13:29 -0700, "Jim Greene" <jim.greene at gmail.com>
> wrote:
> > I have searched the mailing list, but have yet to find an answer. I have
> > created a ticket, had it assigned to me, but I think would like to be
> able
> > to go in and unassign the ticket. I click on the dropdown of users, and
> the
> > - is just not there. I can't see a way to do that. Can someone point me
> in
> > the correct direction?
>
> You're looking for the user "nobody"
>
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