[rt-users] how to remove watchers

[Chris Barnes]

On 6/16/2011 5:15 PM, Nick Kartsioukas wrote:
> If you're wondering about the other two email addresses listed for Pam
> and Veronica, if RT sees someone CCed on an email that comes into a
> ticket, I think it captures that and keeps it handy so you can quickly
> select from the dropdown to add that user as a Requestor, CC, or
> AdminCC.  However, they are not actually currently a Watcher of any
> type.

Yes, those are the ones I want to remove.  Some people (the requestor of 
this ticket) have a nasty habit of cc:ing dozens of people - many of 
whom couldn't care less about the topic.

I can see how RT "capturing" those could be handy.  But I still should 
be able to remove them (2 is unsightly; when he does 12 it is unwieldy).


-- 
Chris Barnes                           AOL IM: CNBarnes
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