[rt-users] RT-External Auth & RT 4.0

[Giuseppe Sollazzo]

Hi Guy,
this might be a problem with your attr_match_list, which is possible 
done on Name and not just on user id / EmailAddress.

Can you verify this and report back?

Giuseppe

On 21/06/11 11:48, Guy Baxter wrote:
> Hi,
>
> Apologies for the delay:
>
> [Tue Jun 21 10:42:11 2011] [info]:
> RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Disabled: 0,
> EmailAddress: gbaxter at b6fc.ac.uk, Gecos: A Weetman, Name: gbaxter,
> Privileged: 0, RealName:
> (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:536)
> [Tue Jun 21 10:42:11 2011] [error]: Couldn't create user A Weetman: Name
> in use
> (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:129)
> [Tue Jun 21 10:42:11 2011] [error]: FAILED LOGIN for A Weetman from
> 192.164.0.67 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:639)
>
> Unsure what the first line is as that's my UPN account details from AD.
> The user I logged in as was A Weetman from OD
>
> Thanks
>
> Regards,
>
> Guy
>
>
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-- 
____________________________________

Giuseppe Sollazzo
Senior Systems Analyst
Computing Services
Information Services
St. George's, University Of London
Cranmer Terrace
London SW17 0RE

Email: gsollazz at sgul.ac.uk
Direct Dial: +44 20 8725 5160
Fax: +44 20 8725 3583