[rt-users] RT-External Auth & RT 4.0

[Kevin Falcone]

On Tue, Jun 21, 2011 at 11:48:43AM +0100, Guy Baxter wrote:
> [Tue Jun 21 10:42:11 2011] [info]:
> RT::Authen::ExternalAuth::CanonicalizeUserInfo returning Disabled: 0,
> EmailAddress: gbaxter at b6fc.ac.uk, Gecos: A Weetman, Name: gbaxter,
> Privileged: 0, RealName: 
> (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:536)
> [Tue Jun 21 10:42:11 2011] [error]: Couldn't create user A Weetman: Name
> in use
> (/opt/rt4/local/plugins/RT-Authen-ExternalAuth/lib/RT/Authen/ExternalAuth.pm:129)
> [Tue Jun 21 10:42:11 2011] [error]: FAILED LOGIN for A Weetman from
> 192.164.0.67 (/opt/rt4/sbin/../lib/RT/Interface/Web.pm:639)
> 
> Unsure what the first line is as that's my UPN account details from AD.
> The user I logged in as was A Weetman from OD

Are the usernames the same?  Since it certainly seems that AD matched
and proceeded with auth.  The extension should have logged the query
it ran in AD to do the match.

The other points in this thread about your attr_match_list and shared
email/usernames are well worth pursuing.

-kevin
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