[rt-users] RT-Extension-CommandByMail 0.9 Not processing commands in RT 3.6.7 (Plugins problems?)

[Mauricio Tavares]

On Mon, Jun 27, 2011 at 6:36 AM, Mauricio Tavares <raubvogel at gmail.com> wrote:
> While I wait on ubuntu to release RT 4 (I assume I can go from 3.6.7
> straight to 4; I could be wrong here), which would hopefully take care
> of https://bugs.launchpad.net/ubuntu/+source/request-tracker3.8/+bug/444046,
> I am testing RT-Extension-CommandByMail 0.9 in 3.6.7. Before you ask,
> no I can't just download RT from best practical; I have to deal with
> packages provided by ubuntu.
>
> So, the first question is how do I set those plugins up? Having
>
> Set(@MailPlugins, qw(
> Auth::MailFrom
> Filter::TakeAction
> ));
> Set(@Plugins, qw(
> RT::Extension::CommandByMail
> ));
>
> In RT_SiteConfig.pm seem to do nothing, but at least causes no harm
> (cheerfully ignored). Reading
> http://comments.gmane.org/gmane.comp.bug-tracking.request-tracker.user/59470,
> I also tried
>
> use Auth::MailFrom;
> use Filter::TakeAction
> use RT::Extension::CommandByMail;
>
> which caused RT not to start. What else should I try?
>

      BTW, here is my RT_SiteConfig.pm file showing the different
attemps to include the plugins.
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