[rt-users] RT-Shredder directory

john s. fireskyer at gmx.de
Wed Mar 2 05:06:20 EST 2011


Hello Tom 

You have to set the rights for the Webserver for these Directorys 

best regards john 


Thomas Smith-12 wrote:
> 
> I'm working with a recent upgrade from 3.6.6. to 3.8.8.
> 
> When looking at the now included RT-Shredder utility, I got this error
> when
> I first attempted to access it:
> 
> "Shredder needs a directory to write dumps to. Please check that you have
> /opt/rt3/var/data/RT-Shredder and it is writable by your web server."
> 
> I simply had to create the directory structure beneath /opt/rt3/var for it
> to work.
> 
> Just wondering if I missed something during the install that prevented
> this
> directory from being created or if this is a bug that I should report.
> 
> ~ Tom
> 
> 


-----
best regards john 
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