[rt-users] Custom field creation

Kevin Falcone falcone at bestpractical.com
Wed Mar 2 17:28:08 EST 2011


On Wed, Mar 02, 2011 at 05:20:17AM -0500, Bernard McCormack wrote:
>    I'm creating a new user custom field in rt 3.8.8 and I'm not seeing  in the ui till I manually
>    update table `rt3`.`ObjectCustomFields` with the values(in seeing in the ui I mean on the
>    ticket /ui It does appear on the edit  custom fields page under config). This is only
>    occurring on my production db. When I point my dev box at  the production db I see the same
>    issue.  I have given the user admin access to the db and it is still failing. Nothing is in
>    the rt logs other than debug messages from External auth:

A User custom field can be applied from Configuration -> Global ->
Custom Fields -> Users after which it will show up on Configuration ->
Users -> pick a user in a Custom Fields box

-kevin
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