[rt-users] Strange bug in Update.html -- maybe cookie related

Ruslan Zakirov ruz at bestpractical.com
Thu Mar 3 04:53:18 EST 2011


On Thu, Mar 3, 2011 at 1:27 AM, Kevin Falcone <falcone at bestpractical.com> wrote:
> On Wed, Mar 02, 2011 at 12:10:41PM +0000, Raed El-Hames wrote:
>> Hi:
>>
>> RT-3.8.7
>> Mysql,Apache2, mod_perl v2.000004; HTML::Mason v1.39;
>>
>>
>> When updating 2 tickets (tickets 1,2 as an example) at the same time, using 1 browser and 2 tabs:
>> If I upload files A and B into ticket 1, and while waiting for the file upload to complete I decide to update ticket 2, the second file (file B) is attached to the second ticket (ticket 2), and when I then go back to ticket 1 and click on Update Ticket, only file A is attached ...
>>
>> This is strange one and I have always struggled in how to debug the cookie and session handling within RT, so I am hoping someone out there can help me with this problem, where to start looking?
>
> Attachments are tied to your session
> I believe ruz pushed a branch with a proposed fix, but nothing has
> been merged and is likely to be a 4.2 fix since it is a large change.
> It may be 4.2/web-attachs-processing

Yep, that's right. Working on tests right now.

> -kevin




-- 
Best regards, Ruslan.



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