[rt-users] Replying to requestors by default

[Karmi Simonov]

Hello all,

I'm looking for a way to configuring the Resolve page and set Update type to "Reply to requestors" instead of "Comments (Not sent to requestors)" by default.

I'm running RT 3.8.2.

Any ideas?

Thanks.

Karmi Simonov | System Administrator | Panaya - Making ERP Easy
phone: +972.9.7618000 ext: 148 | fax: +972.9.7467901 | email: karmi.simonov at panayainc.com<mailto:karmi.simonov at panayainc.com> | www.panayainc.com<http://www.panayainc.com/>



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