[rt-users] Strange bug in Update.html -- maybe cookie related

[Ruslan Zakirov]

On Thu, Mar 3, 2011 at 1:57 PM, Raed El-Hames
<Raed.El-Hames at daisygroupplc.com> wrote:
> OK Thanks Ruz.
> Ist possible you give me some pointers where to look for so I can patch my 3.8.7,  the next upgrade for me is in ~ 6 months time, so anything that can help me avoid this from happening for now will be useful, just knowing which modules/pages to start with will be good.

It's not going to be easy, but you do something like that:

git clone rt
cd rt
git co 4.2/web-attachs-processing
git co -b tmp
git rebase -i rt-3.8.7

pick all commits from the branch and may be some earlier in addition
to lower number of conflicts. Then you resolve conflicts, I'm pretty
sure there will be conflicts. Run tests.

git diff rt-3.8.7 > RT-3.8.7-isolate_attachments_from_different_actions.patch

Something like that.

>
> Thanks;
> Roy





>> -----Original Message-----
>> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-
>> bounces at lists.bestpractical.com] On Behalf Of Ruslan Zakirov
>> Sent: 03 March 2011 09:53
>> To: rt-users at lists.bestpractical.com
>> Subject: Re: [rt-users] Strange bug in Update.html -- maybe cookie related
>>
>> On Thu, Mar 3, 2011 at 1:27 AM, Kevin Falcone <falcone at bestpractical.com>
>> wrote:
>> > On Wed, Mar 02, 2011 at 12:10:41PM +0000, Raed El-Hames wrote:
>> >> Hi:
>> >>
>> >> RT-3.8.7
>> >> Mysql,Apache2, mod_perl v2.000004; HTML::Mason v1.39;
>> >>
>> >>
>> >> When updating 2 tickets (tickets 1,2 as an example) at the same time,
>> using 1 browser and 2 tabs:
>> >> If I upload files A and B into ticket 1, and while waiting for the file
>> upload to complete I decide to update ticket 2, the second file (file B)
>> is attached to the second ticket (ticket 2), and when I then go back to
>> ticket 1 and click on Update Ticket, only file A is attached ...
>> >>
>> >> This is strange one and I have always struggled in how to debug the
>> cookie and session handling within RT, so I am hoping someone out there
>> can help me with this problem, where to start looking?
>> >
>> > Attachments are tied to your session
>> > I believe ruz pushed a branch with a proposed fix, but nothing has
>> > been merged and is likely to be a 4.2 fix since it is a large change.
>> > It may be 4.2/web-attachs-processing
>>
>> Yep, that's right. Working on tests right now.
>>
>> > -kevin
>>
>>
>>
>>
>> --
>> Best regards, Ruslan.
>



-- 
Best regards, Ruslan.