[rt-users] Login Error and External Auth problem

Jason Ledford jledford at biltmore.com
Thu Mar 3 09:33:50 EST 2011


Looks like I am using .08.  To install the dev version I just need to follow the SVN install instructions?

-----Original Message-----
From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: Thursday, March 03, 2011 9:26 AM
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] Login Error and External Auth problem

On Wed, Mar 02, 2011 at 09:23:01PM -0500, Jason Ledford wrote:
>    My second problem (if the above is a non-issue or can be resolved) is getting external auth
>    loaded.  It didn't seem to load.  I installed it via cpan, changed my settings in
>    /opt/rt3/local/plugins/RT-Authen-ExternalAuth/etc/RT_SiteConfig.pm.  I then added a require
>    line in /opt/rt3/etc/RT_SiteConfig.pm, along with adding it to the set plugin line.  Restarted
>    apache and I can login as root and look at the config and it shows the plugin loaded, it
>    doesn't seem to be called though.  A failed login doesn't mention anything about calling it or
>    being a failed ldap login.  I run tcpdump alongside and it isn't querying my ldap server at
>    all.  Help is appreciated.  Here is my RT_SiteConfig.pm, let me know if you need anything
>    else:

Which version of RT::Authen::ExternalAuth did you install?
There have been a few posts on the mailing list about ensuring you use the development version with 3.8.9

-kevin



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