[rt-users] Help needed with AT (Asset Tracker)

[Brumm, Torsten / Kuehne + Nagel / Ham MI-ID]

Hi Simon,
this should work the same way like inside RT, something like Status = 'production'  AND Owner.Name LIKE 'root'  (or better __CurrentUser__
 
Then save as a savedSearch -> put to homepage

Torsten

________________________________


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Von: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at lists.bestpractical.com] Im Auftrag von Simon Dray
Gesendet: Dienstag, 8. Maerz 2011 14:04
An: RT List
Betreff: [rt-users] Help needed with AT (Asset Tracker)



RT 3.8.9

AT  version Last Release from Todd 

 

 

I wonder if anyone can help me, I want to be able to offer the users of AT a view similar to My Tickets this would display the assets currently assigned to them when they login. 

 

If anyone can help it would be greatly appreciated 

 

 

 

Regards Simon 

 

Simon Dray 

Customer Support Engineer

ANT Software Limited

 

 

Tel: +44 1223 716400   Direct: +44 1223 716476

 

simon.dray at antplc.com

 

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