[rt-users] RT Archiving Tickets

Torsten Brumm torsten.brumm at googlemail.com
Tue Mar 15 08:18:04 EDT 2011


There is an Extension from bps to Export attachements from db, but it is Not Open so far i Know.

Von meinem iPhone gesendet

Am 15.03.2011 um 12:52 schrieb ronald higgins <ronald.higgins at gmail.com>:

> Greets fellow users,
> 
> We have an RT 3.8.7 Deployment running on Centos with a MySQL backend.
> 
> The DB itself has grown quite large, currently around 300GB with 2.1
> million tickets, this due to customers sending through images which is
> part of the ticket.
> About a year ago we partitioned the RT Database and that sped up
> things quite nicely however we're looking at further ways to improve
> speed. Is there any sort of archiving mechanism we can use so that the
> DB can run lighter?
> 
> Regards
> 
> Ronald



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