[rt-users] RT-Extension-MobileUI : Not all Saved Searches are shown on Home page

Kevin Falcone falcone at bestpractical.com
Tue Mar 15 09:34:41 EDT 2011


On Mon, Mar 14, 2011 at 07:59:29PM +0100, Gerard FENELON wrote:
> Apparently for the missing Searches
> $search->SubValue("SearchType") returns ''
> 
> Did I miss a step when upgrading ?

Out of curiosity, what version did you upgrade from?
Most code in RT protects against empty SearchTypes, but it sounds
like this code missed it.

Can you resubmit that as a patch so it can be applied to the extension
and to 4.0?

Thanks

-kevin

> On 2011-03-14 17:50, Gerard FENELON wrote:
> >Hi
> >
> >I am experimenting with RT-Extension-MobileUI 1.01 on RT 3.8.8.
> >
> >I am surprised by the Saved Searches on the home page.
> >The Home page lists 8 Saved Searches
> >whereas when I go to the Search Builder I have 13.
> >
> >I don't see any commonality between the shown Saved Searches
> >or between the unshown Saved Searches.
> >Privacy does not seem to influence this :
> >I am missing some but not all searches from "My Saved Searches"
> >and also missing some but not all searches from "MyCompany
> >Everybody's saved searches"
> >(I have a group called "MyCompany Everybody")
> >
> >Another of my colleagues sees the same thing :
> >she sees only 2 searches from the 5 "MyCompany Everybody's saved
> >searches".
> >(the same as me).
> >She does not see any searches from her 6 "My Saved Searches".
> >She does not see any searches from the 3 with yet another privacy.
> >
> >Has anyone had a similar issue ?
> >
> >Regards
> >Gerard
> 
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