[rt-users] [Fwd: Message error /Upgrade from 3.6.1 to 3.8.8]

Luciano Silva luciano at cpd.ufrgs.br
Wed Mar 16 08:24:38 EDT 2011


Gerard,

I followed all your instructions. 

The messagems from rt_log:

192.168.x.x - - [16/Mar/2011:09:09:07 -0300] "GET /index.html HTTP/1.1"
200 6443
192.168.x.x - - [16/Mar/2011:09:09:10 -0300]
"GET /Search/Results.html?Query=Queue%20%3D%20%27CATALOGO%27%20AND%20()
HTTP/1.1" 200 3584
192.168.x.x - - [16/Mar/2011:09:09:16 -0300]
"GET /Search/Results.html?Query=Queue%20%3D%20%27DRS-Restrita%27%20AND%
20() HTTP/1.1" 200 4374
192.168.x.x - - [16/Mar/2011:09:09:24 -0300] "GET /index.html HTTP/1.1"
200 6443


The problem stills the same.


 
Luciano Silva



-----Original Message-----
From: Gerard FENELON <gerard at eve-team.com>
To: rt-users at lists.bestpractical.com
Subject: Re: [rt-users] [Fwd: Message error /Upgrade from 3.6.1 to
3.8.8]
Date: Wed, 16 Mar 2011 11:16:51 +0100

I seem to remember having had this message.
From memory, it was solved either by 
1) restarting apache, 
2) clearing the mason cache, 
3) or updating a local version of ./share/html/Search/Build.html 
   (you will need to find the equivalent for QuickSearch)

I make no warranties on the accuracy of my memory ;-)

Otherwise, you might have more messages in var/log/rt.log

Gerard



On 2011-03-15 19:34, Luciano Silva wrote: 

> Please, 
> Do you have any idea how solve this problem? 
> Tks
> 
> -- 
> Luciano Silva
> -------- Forwarded Message --------
> From: Luciano Silva <luciano at cpd.ufrgs.br>
> Reply-to: luciano at cpd.ufrgs.br
> To: RT Users <rt-users at lists.bestpractical.com>
> Subject: [rt-users] Message error /Upgrade from 3.6.1 to 3.8.8
> Date: Fri, 11 Feb 2011 13:23:39 -0200
> 
> Hello,
> 
> I made an upgrade from 3.6.1 to 3.8.8. I'm Using a Ubuntu Server
> 10.04.
> Everything was ok, applied upgrades from UPGRADING, UPGRAND.mysql and
> README. On interface, I got  this error, when click on Queue/Quick
> Search:
> 
> "Can't use string ("AND") as a HASH ref while "strict refs" in use
> at /usr/local/rt/bin/../lib/RT/Interface/Web/QueryBuilder/Tree.pm line
> 114."
> 
> I googled and searched an answer, but I didn't find anything about
> this error. 
> Please, can you tel-me how fix this error?
> Tks
> -- 
> Luciano Silva


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