FYI: I just tried on our rt 3.8.9 with ssl and IE9 downloaded fine PDF attachments from my tickets. Daniel. * slamp slamp <slackamp at gmail.com> [03/18/2011 10:00]: > Has anyone encountered this issue? If you have were there any solutions? > > So far I can't download PDF, DOC, DOCX > > Able to download JPGs.