[rt-users] Change ticket status to open based on date

Kevin Falcone falcone at bestpractical.com
Tue Mar 22 12:09:12 EDT 2011


On Tue, Mar 22, 2011 at 11:23:34AM -0400, Vance Walsh wrote:
>    Is there an easy method to set a ticket as stalled and to set it to open on a specific date?

rt-crontool is the appropriate tool for that job, but the specifics
depend a lot your parameters

-kevin
-------------- next part --------------
A non-text attachment was scrubbed...
Name: not available
Type: application/pgp-signature
Size: 195 bytes
Desc: not available
URL: <http://lists.bestpractical.com/pipermail/rt-users/attachments/20110322/a8f73248/attachment.sig>


More information about the rt-users mailing list