[rt-users] Change ticket status to open based on date

[Kevin Falcone]

On Tue, Mar 22, 2011 at 12:14:12PM -0400, Vance Walsh wrote:
>    Basically all we want to do is set a date on a ticket to be moved from the stal_cus status to
>    Open

Sounds like a custom field and rt-crontool
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