[rt-users] See All Tickets Assigned to my group

[Ruslan Zakirov]

See http://issues.bestpractical.com/Ticket/Display.html?id=16923

On Wed, Sep 15, 2010 at 6:11 PM, Jason Ledford <jledford at biltmore.com> wrote:
> I tagged on the below thread and realized I was really trying to do the
> reverse.  I have setup a group and added users.  I then want to create a
> search and show all tickets that are open, new or stalled and the owner is
> in this group.  I have tried OwnerGroup = ‘GroupName’ and it didn’t really
> do what I expected.  Is what I am looking for possible?
>
>
>
> Thanks.
>
>
>
> From: rt-users-bounces at lists.bestpractical.com
> [mailto:rt-users-bounces at lists.bestpractical.com] On Behalf Of Jason Ledford
> Sent: Wednesday, September 15, 2010 9:22 AM
> To: Ruslan Zakirov
> Cc: RT-Users at lists.bestpractical.com
> Subject: Re: [rt-users] can i see all tickets posted by my group?
>
>
>
> Sorry, I am a not sure what you’re asking in terms of a test file.  I am
> unfortunately very n00bish when it comes to perl, if that’s what you are
> talking about.  I would be happy to help however I can and provide whatever
> information you need, just point or nudge me in the right direction.
>
>
>
> Thanks.
>
>
>
> From: ruslan.zakirov at gmail.com [mailto:ruslan.zakirov at gmail.com] On Behalf
> Of Ruslan Zakirov
> Sent: Wednesday, September 15, 2010 8:35 AM
> To: Jason Ledford
> Cc: Ruslan Zakirov; RT-Users at lists.bestpractical.com; peceka
> Subject: Re: [rt-users] can i see all tickets posted by my group?
>
>
>
> Hi.
>
> This syntax should work, but probably there are no tests for it. Would you
> like to contribute a test file that demonstrates your problem?
>
> 14.09.2010 22:34 пользователь "Jason Ledford" <jledford at biltmore.com>
> написал:
>
> I am sort of tagging along this topic, since I was trying to do this very
> thing.  RequestorGroup = 'GroupName' doesn't work for me.  I have changed my
> query so that's the only thing it has, and have tried a couple of different
> group names and can't seem to get it work work.
>
> Is this possible or do I need to specify each user individually?
>
> -----Original Message-----
> From: rt-users-bounces at lists.bestpractical.com [mailto:rt-users-bounces at ...
>
> RT Training in Washington DC, USA on Oct 25 & 26 2010
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>



-- 
Best regards, Ruslan.